Lower Operating Expenses and Reduce Cycle Time for Chargeback Disputes

When customers bypass the merchant, and contact you directly to resolve a dispute, you lose time and money. Disputes are expensive to manage and write-offs and arbitration are costly.  Arbitration cases alone can cost issuers hundreds of dollars.

This issue will only escalate with time. With fraud and first-party fraud migrating to card-not-present (CNP) channels issuers will see increased disputes and more work that impacts their bottom lines.

Prevent Chargebacks, Speed Dispute Resolution Time, and Lower Costs

The Cardholder Dispute Resolution Network for Issuers (CDRN) connects issuers directly with thousands of participating merchant accounts to enable near real-time collaboration in resolving both (credit and debit) fraud and non-fraud disputes quickly.

CDRN is a total chargeback management system that speeds up dispute resolution time and expense for issuers. CDRN quickly resolves fraud and non-fraud billing inquiries, lowers the costs associated with chargeback filings and provide a superior customer experience. CDRN acts as a direct bridge between the merchant, the issuer, and the consumer.

Verifi’s Award-Winning Cardholder Dispute Resolution Network (CDRN):

Connects merchants and issuers directly, allowing near real-time collaboration Includes a patented closed-loop process that provides unmatched alert accuracy

Pauses the dispute for up to 72 hours to give merchants ample time to resolve the issue Is available at no cost for Issuers

Take back control and reduce dispute expenses and time – at NO COST

CDRN connects you directly with participating merchants to enable near real-time collaboration in resolving both (credit and debit) fraud and non-fraud disputes quickly.

Here’s How It Works:

CDRN acts as a direct bridge between the merchant, the issuer and the consumer.